ServiceNow Implementation
E.K. Associates supports sustainable digital transformations through ServiceNow.
We understand that every digital transformation is a comprehensive undertaking. To make the process as smooth as possible, we offer more than just the technology. A transformation can only be successful if people, processes and technology are all taken into account. Our strength lies in our holistic approach and end-to-end service offerings.
E.K. focuses on transforming organizational culture toward prevention in IT/Operations by providing all teams within an organization a transparent view (including reports) into their assets and cross dependencies. This process facilitates a proactive approach in identifying looming situations that have cross domain impact to the health, performance, security, and the availability of corporate infrastructure and application services. E.K.’s methodology is designed to be a simplified starting point over all silo-based tools and leverage methods for root cause prevention, asset discovery, correlation, and predictive analysis.
Advice and Strategy
E.K. Associates advises how ServiceNow optimally will support the businesses goal and identifies the steps to implement the platform effectively. We do not focus solely on the technological factors. Our roadmaps take the entire transformation into consideration, focusing on the required people, process and technology to enable you to achieve your goals.
We assist organizations to take full advantage of the ServiceNow platform.
Implementation Projects
E.K.’s project teams consist of professionals with a passion for ServiceNow, ITSM and ITIL with focus on achieving results and high customer satisfaction. We ensure that a ServiceNow implementation is successful throughout the organization. Our teams are composed of experts who provide the ideal combination of knowledge and experience. This way we are able to achieve the intended results quickly, smoothly and affordably. We exercise existing smart tools, best practices and effective stakeholder communication to reach our goals.
Custom Applications
ServiceNow is a leader in the field of ‘Low-Code Development’ platforms and is able to support and streamline a wide variety of business processes.
E.K. Associates is uniquely equipped with the tools, knowledge, and experience to deploy ‘customer friendly’ business applications that are affordable, scalable and secure. We also develop applications for commonly observed use cases.
ServiceNow supports both modes of implementation i.e. Waterfall Project Management and Agile Project Development. We believe that ServiceNow is the ideal platform to combine Project Management and Agile Development practices.
E.K. provides the best ServiceNow development and support services. Our support team keep their knowledge and skills up-to-date and at the highest possible level. We excel in offering:
- Continuous high-quality maintenance
- Access to a scalable ServiceNow development team of experienced and certified ServiceNow system administrators and application developers
- Experience in maintaining complex ServiceNow environments.
In addition, we like to pass on our knowledge, so that you do not remain dependent on us, e.g. by means of knowledge transfer seminars and training courses. We can also involve your employees in the implementation process.
- ServiceNow Implementation projects
- Advice and strategy
- Sustainable digital transformations
- Application Management Services
- Support and training